Rakuten × tenso.com International Shipping Discount Campaign [tenso.com]Rakuten × tenso.com International Shipping Discount Campaign [tenso.com]



  • Campaign period

    Sep 13 (Sat)

    Sep 18 (Thu)

  • Coupon Issue Date

    Sep 19 (Fri)

  • Coupon Usage Period

    Sep 19 (Fri)

    Sep 29 (Mon)

Currently, there are countries where international mail is temporarily suspended or delayed.

Therefore, shipping via Japan Post may be uncertain within the coupon’s usage period.

Please also be aware that we cannot change the coupon usage period.

Check the latest announcements.

Campaign Overview

● For New Members: 50% off international shipping

Receive a 50% discount for international shipping for each eligible order (over 10,000 Yen per order of Rakuten) you place within the promotion period !Limited to a maximum of 5 eligible orders.(TSID must be included in your tenso.com address)

● For Existing Members: 30% off international shipping

Receive a 30% discount for international shipping for each eligible order (over 10,000 Yen per order of Rakuten) you place within the promotion period !Limited to a maximum of 10 eligible orders.(TSID must be included in your tenso.com address)

  • – e.g.) Within the campaign period, if you place two orders that exceed 10,000 Yen each, you will receive a 50%/30%OFF coupon that can be used twice on the international shipping fee.
  • – e.g.) Within the campaign period, if you place an order exceeding 20,000 Yen, you will receive a 50%/30%OFF coupon that can be used once on the international shipping fee.
  1. * “One​ order” is defined as a purchase of ¥10,000 or more in one shopping cart.
  2. * This is applicable for orders you have already placed, up to 5 times for new members and up to 10 times for existing members.
  3. * The maximum discount is ¥3,000 for the 50% OFF coupon and ¥2,000 for the 30% OFF coupon.
  4. * If an order is canceled, the coupon will not be applied to a future order.

Steps to enter the campaign

Only 3 steps needed for campaign entry!

When a purchase meets the campaign requirement, you will get a coupon for international shipping. 

Don’t miss the chance to enjoy shopping on Rakuten!

Campaign Details

Rakuten × tenso.com Discount Campaign
Campaign Details

● For New Members: 50% off international shipping

Receive a 50% discount for international shipping for each eligible order (over 10,000 Yen per order of Rakuten) you place within the promotion period !Limited to a maximum of 5 eligible orders.(TSID must be included in your tenso.com address)

● For Existing Members: 30% off international shipping

Receive a 30% discount for international shipping for each eligible order (over 10,000 Yen per order of Rakuten) you place within the promotion period !Limited to a maximum of 10 eligible orders.(TSID must be included in your tenso.com address)

Eligibile Dates
Campaign Period
   Sep 13, 2025 (Sat) 12:00 a.m. – Sep 18, 2025 (Thu) 11:59 p.m. [JST]
Coupon Issue Date
Sep 19, 2025 (Fri)
Coupon Usage Period
Sep 19, 2025 (Fri) 12:00 a.m. – Sep 29, 2025 (Mon) 11:59 p.m. [JST]
Purchase Costs

To be eligible to participate in this campaign, you will have to place one order of Rakuten that exceeds 10,000 yen(included tax).

If you make multiple eligible orders, you will receive a 50%/30% OFF international shipping coupon, up to 5 times for new members and up to 10 times for existing members.

  • – e.g.) Within the campaign period, if you place two orders that exceed 10,000 Yen each, you will receive a 50%/30%OFF coupon that can be used twice on the international shipping fee.
  • – e.g.) Within the campaign period, if you place an order exceeding 20,000 Yen, you will receive a 50%/30%OFF coupon that can be used once on the international shipping fee.
  • The maximum discount is ¥3,000 for the 50% OFF coupon and ¥2,000 for the 30% OFF coupon.
  • “One order” refers to an order that has one order number, which displays on the screen after your purchase is completed.
  • “One order” refers to an order made at a single store on Rakuten. Combining orders from different stores is not applicable.
  • Combining multiple orders within a single store is also not applicable.
  • If​ you​ wish​ to​ purchase​ multiple​ items​ from​ the​ same​ store,​ you​ can make orders separately but please make​ sure​ that​ the​ total​ amount​ of each order is​ over​ 10,000​ Yen.
  • A total price of an order does not include shipping fees and wrapping fees.
  • Orders made with coupons are calculated based on the price after the coupons on Rakuten are applied.
  • Orders made with Rakuten Super Points are calculated based on the price before the Super Points discount.
Important Points
  • The international shipping discount coupon is applicable to packages that contain Rakuten products worth 10,000 yen or more, purchase during the campaign period.
  • The Rakuten icon will only be displayed in the package list page for packages that are eligible for coupon use.More details
  • One campaign coupon can be applied to a single package for once only. (limited to parcels purchased from Rakuten for 10,000 yen or more during the campaign period.)
  • Customers can use the campaign coupon for a consolidated package (Only for the parcels which are bought from Rakuten for 10,000 yen or more during the campaign period).
  • Please make sure to complete international shipping preparations before the end of the coupon usage period, as the coupon discount will not be valid after that point.
  • If the discounted package was cancelled or returned, the coupon cannot be reissued or used for further discounts. If you forget to use the coupon, it will no longer be valid.
  • If you wish to use optional services (e.g. package consolidation, protective packaging), you have to complete those services before the coupon usage period ends. Please make sure to apply for the optional services by at the latest 4~5 days before the last day of the coupon usage period.
  • This coupon cannot be combined with other international shipping coupons.
  • Pre-order and back order items are excluded from this campaign.
  • “tenso.com address”(including TSID) must be set as a delivery address at the point of ordering to be eligible for the campaign.
  • Please note that a single order may be even delivered separately by a store. In that case, we recommend you to consolidate them via our service in advance since the coupon is available for only one time.
  • tenso handling fees and package consolidation fees are not included in the discount.
  • This campaign is not eligible for purchases which does not meet the price limit due to cancellation.
  • Please note that discounts will not be applied for items that are out of stock, canceled, and items that are judged by us that cannot be purchased.
  • Coupons would get deducted if cancellation was made after issuance of coupons.
  • This campaign is only for packages purchased from Rakuten market, Rakuten global market and Rakuten books.
  • Coupons cannot be exchanged for cash.
  • Please note that this promotion may end earlier than stated, and the promotion details may change without prior notice.
  • Please note that the coupon will not be given if we determine that there is an issue with the user registration or order details.
  • Please note that if multiple accounts are created for the purpose of obtaining coupons, the sending of the corresponding packages will be stopped and all related accounts will also be suspended.

FAQ

What Rakuten online stores can I shop at for the campaign?

Rakuten market, Rakuten global market and Rakuten books are available.

How many times can the campaign coupon be used?

One campaign coupon could be used once only.

My package will be late. What should I do if it will not arrive before the coupon expires?

If your package arrives late, the coupon will expire and you will not be able to use it. Please buy your items and make the necessary shipping payment on tenso well in advance.

How long does it take to register my package at tenso.com and complete the consolidation service?

Registration of your package may take 1-2 business days after arriving at our warehouse. The consolidation service may take 1-3 business days to be completed.
Any coupon, that expired due to the delay in domestic shipping or your request, will not be re-issued.
Please place orders and make the necessary shipping payment on tenso.com well ahead of the campaign period and usage period.

How many days does it take to get my coupon?

Campaign coupons will be issued on the next business day following the last day of the campaign promotion.If after 2 business days your coupon has still not been issued, please contact the tenso customer support team and send a copy of your order receipt.We are unable to send discount coupons on weekends and public holidays. We apologize for the inconvenience.

Inquiry

For details about tenso.com service, please contact tenso.com customer support.

Contact tenso.com