Rakuten × tenso.com International Shipping Discount Campaign [tenso.com]Rakuten × tenso.com International Shipping Discount Campaign [tenso.com]

Campaign period

Sep 15, 2020 (Tue) 12:00 a.m. –
Sep 21, 2020 (Mon) 11:59 p.m. [JST]

  • Campaign period

    Sep 15 (Tue)

    Sep 21 (Mon)

  • Coupon Issue Date

    Sep 23 (Wed)

  • Coupon Usage Period

    Sep 23 (Wed)

    Oct 5 (Mon)

Currently, there are countries where international mail is temporarily suspended or delayed.

Therefore, customers who wish to have packages delivered via Japan Post may not expect them to be shipped within the coupon usage period of this promotion.

Please also be aware that we cannot change the coupon usage period.

Please check the latest information in the announcement.

Campaign Overview

Receive a 800 Yen discount for international shipping for each eligible order (over 10,000 Yen per order) you place within the promotion period !Limited to a maximum of 15 eligible orders.(TSID must be included in your tenso.com address)

  • – e.g.) Within the campaign period, if you place two orders that exceed 10,000 Yen each, you will receive a 800 Yen coupon that can be used twice on the international shipping fee.
    – e.g.) Within the campaign period, if you place an order exceeding 20,000 Yen, you will receive a 800 Yen coupon that can be used once on the international shipping fee.
  • * “one​ order”​ refers​ to​ an​ order​ made​ at​ one​ time​ on​ Rakuten​ that​ the total amount is over 10,000 Yen.
  • * Coupons will be issued for your first 15 eligible orders.
  • If you place more than 15 eligible orders and that one of your first 15 orders is cancelled, it won’t be replaced by the 15th eligible order.

Steps to enter the campaign

Only 3 steps needed for campaign entry!

When a purchase meets the campaign requirement, you will get a coupon for international shipping. 

Don’t miss the chance to enjoy shopping on Rakuten!

Campaign Details

 

Rakuten × tenso.com Discount Campaign
Campaign Overview Receive a 800 Yen discount for international shipping for each eligible order (over 10,000 Yen per order) you place within the promotion period! Limited to a maximum of 15 eligible orders.(TSID must be included in your tenso.com address)
Campaign Period
Campaign Period
Sep 15, 2020 (Tue) 12:00 a.m. – Sep 21, 2020 (Mon) 11:59 p.m. [JST]
Coupon Issue Date
Sep 23, 2020 (Wed)
Coupon Usage Period
Sep 23, 2020 (Wed) – Oct 5, 2020 (Mon) 11:59 p.m. [JST]
Purchasing

If you make multiple eligible orders,You are eligible for the promotion if you place an order that exceeds 10,000 Yen.

If you make multiple eligible orders, we will give you the discount coupon corresponding to the quantity of the orders.
*Limited to a maximum of 15 eligible orders.

  • e.g.) Within the campaign period, if you place two orders that exceed 10,000 Yen each, you will receive a 800 Yen coupon that can be used twice on the international shipping fee.
  • e.g.) Within the campaign period, if you place an order exceeds 20,000 Yen, you will receive a 800 Yen coupon that can be used once on the international shipping fee.
  • “One order” refers to an order that has one order number, which displays on the screen after your purchase is completed.
  • “One order” refers to an order made at a single store on Rakuten. Combining orders from different stores is not applicable.
  • Combining multiple orders within a single store is not applicable either.
  • If​ you​ wish​ to​ purchase​ multiple​ items​ from​ the​ same​ store,​ you​ can make orders separately but please make​ sure​ that​ the​ total​ amount​ of each order is​ over​ 10,000​ Yen.
  • A total price of an order does not include shipping fees and wrapping fees.
  • Orders made with coupons are calculated based on the price after the coupons on Rakuten are applied.
  • Orders made with Rakuten Super Points are calculated based on the price before the Super Points discount.
Important Information
  • Rakuten coupons are only eligible to be used with items purchased via Rakuten during the campaign period.
  • Rakuten icon will be displayed on the information shown in the package list page only when the package is eligible for coupon use.More details
  • One campaign coupon can only be used once, on a single package to be sent overseas(Only for the parcels which are bought from Rakuten during the campaign period).
  • Customers can use the campaign coupon for a consolidated package(Only for the parcels which are bought from Rakuten during the campaign period).
  • If you make multiple eligible orders, we will give you the discount coupon corresponding to the quantity of the orders. *Limited to a maximum of 15 eligible orders.
  • Pre-order and back order items are excluded from this campaign.
  • “tenso.com address”(including TSID) must be set as a delivery address at the point of ordering to be eligible for the campaign.
  • Please note that a single order may be even delivered separately by a store. In that case, we recommend you to consolidate them via our service in advance since the coupon is available for only one time.
  • Campaign coupon cannot be combined with other coupons.
  • tenso handling fees and package consolidation fees are not included in the discount.
  • This campaign is not eligible for purchases which does not meet the price limit due to cancellation.
  • Coupons would get deducted if cancellation was made after issuance of coupons.
  • This campaign is only for packages purchased from Rakuten market, Rakuten global market and Rakuten books.

FAQ

What Rakuten online stores can I shop at for the campaign?

Rakuten market, Rakuten global market and Rakuten books are available.

How many times can the campaign coupon be used?

One campaign coupon could be used once only.

My package will be late. What should I do if it will not arrive before the coupon expires?

If your package arrives late, the coupon will expire and you will not be able to use it. Please buy your items and make the necessary shipping payment on tenso well in advance.

How long does it take to register my package at tenso.com and complete the consolidation service?

Registration of your package may take 1-2 business days after arriving at our warehouse. The consolidation service may take 1-3 business days to be completed.
Any coupon, that expired due to the delay in domestic shipping or your request, will not be re-issued.
Please place orders and make the necessary shipping payment on tenso.com well ahead of the campaign period and usage period.

How many days does it take to get my coupon?

Campaign coupons will be issued on the next business day following the last day of the campaign promotion.If after 2 business days your coupon has still not been issued, please contact the tenso customer support team and send a copy of your order receipt.We are unable to send discount coupons on weekends and public holidays. We apologize for the inconvenience.

Inquiry

For details about tenso.com service, please contact tenso.com customer support.